Administrative Staff

Innisfail Town Library
[ http://ipl.prl.ab.ca/ ]

Utilities - Rates & Contacts

Protective Services

Bylaw Enforcement

Cemetery Information

Innisfail F.C.S.S.

Planning & Development

Assessment & Tax

FAQs

Recreation & Parks

Opportunities

Setting up Your Utilities Account With The Town
Before moving into an existing or new home in Innisfail, please call the Town Office at (403) 227-3376 to set up your Utilities account.

Each home has a water meter installed in the house, which records your water usage in either cubic meters or cubic feet. Most houses have a remote reading device on the exterior of the house. The meter is read every month by ATCO Gas employees. If there is no remote on your house you may receive a yellow tag asking you to read your meter and call the reading into the Town Office. You can call anytime with your reading, preferably one or two days after receiving the yellow tag. If you call after hours, simply leave a message with the answering service that includes your name, address and meter reading.

Every month you will receive a combined Utilities Statement for your water usage, sewer services and garbage removal. The current minimum charge for these services is $37.50; the actual amount of your bill depends on your level of water consumption. Your bill is always for the previous month usage – for example, in June you will receive a bill for April usage.

Services may be disconnected after 60 days following the date of billing on unpaid accounts.

Payment Options
You may pay your Town of Innisfail utility bill at the Town Office with cash, cheque, Money Order, or Interac. We do not accept third-party cheques. You can also pay your bill at your bank, through the Instant Teller, or by Telephone or Internet Banking. Contact your financial institution for more information.

Water
The Town of Innisfail receives water from the Red Deer River, via the Anthony Henday Water Treatment Plant. The user rate is a minimum charge of $12.50 per billing or a user fee of $1.25 per cubic meter consumed. The Town has two pump stations and there are two water storage reservoirs with a storage capacity of 1.5 million imperial gallons. The Town is presently upgrading the water storage and distribution system.

Sewage
The Town of Innisfail's sewage system collection consists of a series of 8" and 10" gravity lines connected to 12" trunk lines. The waste water treatment system has been designed for a population of 8,000. The Town is presently looking at alternatives for future sewage treatment. Sewage is assessed at 80% of water charges or $10.00 on minimum water consumption.

Garbage
The Town of Innisfail contracts its garbage collection service out to Canadian Waste Management Services. Innisfail Garbage is presently hauled to the City of Red Deer.
Garbage collection costs for residential users is $15.00 per month, fees for commercial users is based on volume. All homes within Town are required to pay for garbage collection.

Waste Transfer Station
Innisfail’s Waste Transfer Station is located at 1 block south of the Arena on 37th Street. The Waste Transfer Station is available for disposal or recyclable items, household garbage, yard waste/compostable material, refrigeration units, and building materials. There may be a fee for disposal of some items. See Fee Schedule.

Transfer Station Fees

Regular hours of operation are:
Wednesdays and Saturdays from 9 am to 5 pm.
Tuesdays and Thursdays from 6 pm to 8 pm.
Sundays from 12 pm to 4 pm.

Recycling
Recycling bins are located at the Transfer Station for paper, glass, tin, cardboard and #2 plastic. Blue Box recycling is available through Alberta Recyclers at 350-7394. The Town of Innisfail also has an Electronic Recycling Program. E-Waste bins are available at the Waste Transfer Station to drop off computer equipment and televisions at no charge.

Hazardous Waste Round-Up
April 19, 2007 and September 27, 2008 from 10 am to 2 pm
At the back of the Innisfail Fire Hall - 4955-53 Street
Take this opportunity and check your kitchen, bathroom, laundry, basement, garden shed and garage.  Round up your household hazardous wastes that you no longer use (eg. aerosols, paints, cleaning fluids, solvents, pharmaceuticals, propane cylinders) and bring them down to the Innisfail Fire Hall for proper disposal. Any container that cautions about careful use of the product or its disposal should be included in this "Round-Up". E-Waste is also accepted.  ‘Round-Ups’ occur in Innisfail twice a year – in the Spring and Fall. Call 403-227-3376 for more information.

Yard Waste Pick-Up
From April to October of each year, yard waste for the entire town is picked up on Mondays, at regular garbage pickup sites (curbside or back alley). Yard waste must be placed in biodegradable bags (available at local hardware stores – Home Hardware and Co-op Home Center) or in re-usable containers clearly marked ‘Yard Waste’ by 7:00 am on Mondays. Plastic bags are not allowed. These containers, filled with yard waste, must not exceed 50 lbs (23 kg). Overweight containers will NOT be picked up.

Acceptable ‘yard waste’ includes grass clippings, bedding plants, weeds, and leaves. Tree branches and shrub trimmings are NOT acceptable. Tree branches and yard waste can be taken to the Waste Transfer Station during operating hours for those who decide not to use Monday pickup program.